Warranty Information

At Rainbow Lights, we stand behind the quality of our products and want you to enjoy complete peace of mind with every purchase.

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2-Year “No-Hassle” Warranty – LED Lights

​All of our LED lights are covered by a 2-year no-hassle warranty.

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• If your light stops working properly within the warranty period, we’ve got you covered.

• We provide a prepaid shipping label for hassle-free returns.

• Once we receive your item, we will repair or replace it promptly to get you back up and running.

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1-Year Warranty – Cold Spark Machines

Our Cold Spark Machines come with a 1-year warranty.

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• Same easy process: we provide a shipping label, and we’ll repair or replace the unit if any issues occur within the warranty period.

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What’s Included

• Full coverage of manufacturer defects and malfunctions.

• Free return shipping with prepaid labels provided by us.

• Quick repair or replacement process for minimal downtime.

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What’s Not Covered

• Damage from misuse, neglect, or improper handling.

• Unauthorized repairs or modifications.

• Normal wear and tear of consumables (e.g., spark powder, bulbs).

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How to File a Warranty Claim

1. Contact our support team at support@rainbowlightsus.com with your order number and a description of the issue.

2. We’ll send you a prepaid shipping label and instructions.

3. Ship your product back using the label provided.

4. We’ll repair or replace the unit and ship it back to you quickly.

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Your satisfaction is our top priority, and we’re committed to providing reliable, professional-grade products backed by service you can trust.